Despatch and Delivery
Dispatch and Delivery
We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.
We will use reasonable endeavours to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 10 days following the date of the order confirmation; however, we do not guarantee delivery by this date.
We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within  days following the later of receipt of payment and the date of the order confirmation.
We will only deliver products to addresses on the UK mainland and Europe.
Most of our items are posted 1st Class Royal Mail Typical delivery 2-3 days
(2nd Class is also available which can take longer)
Tracked and Special Delivery is also available
Please note that once posted we are in the hands of Royal Mail and delivery times may vary
All UK shipping charges are automatically worked out at the checkout.
At checkout you will be given a choice of your preferred postage option. P&P is calculated based on the weight of your parcel (we will use cumulative weight of multiple items to calculate your postage at the checkout.).
Please note, Channel Islands & Isle of Man post has to go through Customs and therefore can be delayed. Also delivery to the outer islands can add a day to the delivery time. Please also note that we are obliged to put a Customs declaration on the outside of the packet.
You will be sent a confirmation email when we process your order and if applicable it will contain a tracking number for your order. Please take a note of the number so that you can check the status of your order if it does not arrive within the expected delivery time. The confirmation email will also include information on how to return the order.
Delays may happen due to customs controls, we will not be held responsible for delays.
Royal Mail – aim to deliver to Western European destinations within three to five business days, major cities worldwide within five business days and other destinations within seven business days.
These times are not guaranteed and your items may take longer to arrive due to unforeseen circumstances.